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Summary of Skills/Achievements
· First year "Vertical Studio” project was awarded first place for both the group portion, and the individual in 2014
· "Parallel” was awarded second place at the 2015 MAKO Innovation Competition
· Several projects have been featured in Ryerson School of Interior Design's Year End Show
· Committed to excellent customer service and satisfaction
· Proven ability to stand out in both independent and team settings with minimal supervision
· Excellent communication skills, organizational ability, high attention to detail, and ability to multi-task
· Great at taking direction and completing tasks accurately and on time
· Consistently exceeds management’s expectations
· Certified by Smart Serve
· Recognized for 4 Cornerstones at Canada’s Wonderland: Courtesy, Cleanliness, Safety, Integrity
· "Parallel” was awarded second place at the 2015 MAKO Innovation Competition
· Several projects have been featured in Ryerson School of Interior Design's Year End Show
· Committed to excellent customer service and satisfaction
· Proven ability to stand out in both independent and team settings with minimal supervision
· Excellent communication skills, organizational ability, high attention to detail, and ability to multi-task
· Great at taking direction and completing tasks accurately and on time
· Consistently exceeds management’s expectations
· Certified by Smart Serve
· Recognized for 4 Cornerstones at Canada’s Wonderland: Courtesy, Cleanliness, Safety, Integrity
Computer Skills
· Experienced in AutoCAD, Photoshop, Google Sketchup, Adobe Indesign, Rhino, Microsoft Word, Microsoft Powerpoint, and Microsoft
Publisher
· Some experience with Microsoft Excel, Adobe Illustrator, and AutoCAD 3D
Publisher
· Some experience with Microsoft Excel, Adobe Illustrator, and AutoCAD 3D
Education
Ryerson University
September 2013 - Present
-School of Interior Design – Bachelor’s Degree in Interior Design
Richmond Hill High School
September 2009 – June 2013
-Achieved Honour Roll throughout
-Earned the Spanish award in grade 10
September 2013 - Present
-School of Interior Design – Bachelor’s Degree in Interior Design
Richmond Hill High School
September 2009 – June 2013
-Achieved Honour Roll throughout
-Earned the Spanish award in grade 10
Work Experience
Hillcrest Design – Intern; Toronto
July 2015 – Present
· Responsible for all AutoCAD drawings
· Source products and fabrics
· Assist in the not-for-profit business
· Social media and blog updates
The Keg – Bar Server; Richmond Hill
March 2015 - Present
· Fast paced environment
· Be confident knowledgeable about the entire menu, and drink menu
· Provide guests with the Keg experience
· Deliver and retrieve entrees
· Effectively communicate with customers and management
Gluckstein Design – Summer Intern; Toronto
May 2015 – August 2015
· Self-run internship
· Assist designers with anything they require
· Source fabrics and materials on Designer’s Walk and in the firm’s library
· Make changes to floor plans on AutoCAD as required
The Pickle Barrel – Hostess; Vaughan
December 2013 – March 2015
· Initial point of contact for guests - greet all guests in a welcoming and inviting manner
· Escort customers to tables and consider wait staff coverage and guests’ requests
· Manage a waiting list and seating chart
· Effectively communicate with customers and management
· Maintain washroom cleanliness
Countrywide Homes – Design Studio Hostess; Vaughan
June 2014-September 2014
· Greet new home owners in a welcoming manner
· Give buyers a tour of the design studio
· Briefly explain to buyers the “standards” and “upgrades” in their home
· Various administrative duties (i.e. mail-outs)
Bench – Sales Associate; Thornhill
December 2012 – November 2013
· Greet customers and make them aware of promotions
· Answer questions and assist in locating merchandise
· Execute the daily, weekly, and monthly sales goals assigned by management
· Operate a cash register and debit/credit machine
· Restock and re-price merchandise
· Various housekeeping tasks – size, fold, space hangers, clean, etc.
Canada’s Wonderland – Wax Hands Artist/Supervisor; Vaughan
April 2013 – September 2013
· Produce hand impressions from wax
· Answer guests’ questions and resolve guest issues
· Ensure all guests are served in the appropriate time frame
· Supervise a team of employees while ensuring they work at their highest capacity
· Increase sales and up-sell
· Cashier - handle cash and debit/credit transactions
Canada’s Wonderland – Games Assistant Supervisor; Vaughan
April 2011 – October 2012
· Drive sales in an assigned area with 6 locations
· Responsible for managing large cash handling operations
· Motivate, manage and train a team of 14 employees to meet financial goals
· Manage cost of sales, controlled expenses, and tracked inventory to reduce business costs
· Market product and games to drive sales and increase revenues (per capita by attendance)
· Ensure cleanliness and organization of the area is cohesive with the park standards
· Answer questions and resolve issues with guests to enhance guest experience
· Plan employee break schedule and issue corrective action and appraisals
· Conscious of shoplifting activity
· Ensure Employee Services Act regulations are followed
July 2015 – Present
· Responsible for all AutoCAD drawings
· Source products and fabrics
· Assist in the not-for-profit business
· Social media and blog updates
The Keg – Bar Server; Richmond Hill
March 2015 - Present
· Fast paced environment
· Be confident knowledgeable about the entire menu, and drink menu
· Provide guests with the Keg experience
· Deliver and retrieve entrees
· Effectively communicate with customers and management
Gluckstein Design – Summer Intern; Toronto
May 2015 – August 2015
· Self-run internship
· Assist designers with anything they require
· Source fabrics and materials on Designer’s Walk and in the firm’s library
· Make changes to floor plans on AutoCAD as required
The Pickle Barrel – Hostess; Vaughan
December 2013 – March 2015
· Initial point of contact for guests - greet all guests in a welcoming and inviting manner
· Escort customers to tables and consider wait staff coverage and guests’ requests
· Manage a waiting list and seating chart
· Effectively communicate with customers and management
· Maintain washroom cleanliness
Countrywide Homes – Design Studio Hostess; Vaughan
June 2014-September 2014
· Greet new home owners in a welcoming manner
· Give buyers a tour of the design studio
· Briefly explain to buyers the “standards” and “upgrades” in their home
· Various administrative duties (i.e. mail-outs)
Bench – Sales Associate; Thornhill
December 2012 – November 2013
· Greet customers and make them aware of promotions
· Answer questions and assist in locating merchandise
· Execute the daily, weekly, and monthly sales goals assigned by management
· Operate a cash register and debit/credit machine
· Restock and re-price merchandise
· Various housekeeping tasks – size, fold, space hangers, clean, etc.
Canada’s Wonderland – Wax Hands Artist/Supervisor; Vaughan
April 2013 – September 2013
· Produce hand impressions from wax
· Answer guests’ questions and resolve guest issues
· Ensure all guests are served in the appropriate time frame
· Supervise a team of employees while ensuring they work at their highest capacity
· Increase sales and up-sell
· Cashier - handle cash and debit/credit transactions
Canada’s Wonderland – Games Assistant Supervisor; Vaughan
April 2011 – October 2012
· Drive sales in an assigned area with 6 locations
· Responsible for managing large cash handling operations
· Motivate, manage and train a team of 14 employees to meet financial goals
· Manage cost of sales, controlled expenses, and tracked inventory to reduce business costs
· Market product and games to drive sales and increase revenues (per capita by attendance)
· Ensure cleanliness and organization of the area is cohesive with the park standards
· Answer questions and resolve issues with guests to enhance guest experience
· Plan employee break schedule and issue corrective action and appraisals
· Conscious of shoplifting activity
· Ensure Employee Services Act regulations are followed